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Speak Up Cookies Policy

Cookies are small files stored on your device which contain information about your visit to websites; see What are cookies? (Cookiepedia) for more information.

Our cookies' policy covers:

What cookies do

Cookies are used to remember your settings when you revisit a website and to identify how you navigate the site. They provide valuable information which helps us to adapt and make changes, which improve your experience.

Depending on who sets them, how long they last, and what they are for, cookies can be one or more 'type':

  • strictly necessary cookies enable you to move around a website and use its core features
  • functionality cookies allow the website to remember choices you've made and provide a more enhanced, personalised service
  • tracking and performance cookies collect information about how you use the website
  • targeting and tracking cookies are used to deliver more relevant advertising
  • session cookies are temporary and normally deleted when you close your browser, they help you complete tasks online, for instance remembering your details when you complete forms or remembering recent search terms
  • persistent cookies are stored for a fixed period of time and recognise if you've visited a website before or previously set any preferences, they also collect visitor statistics
  • first party cookies are set directly by the website you're visiting, and the information is only used by that website
  • third party cookies are set by a different website or organisation to the one you're currently using and the data they collect may be shared

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Cookies used by this website

Settings on this website allow some cookies by default, to give you the best experience. You can change your cookie preferences via our 'cookie banner'.

We use a mixture of cookie types to help improve your experience using our website:

  • strictly necessary cookies enable you to move around the website and use its core features, to log-in and submit forms
  • functionality cookies store your preferences and customer satisfaction feedback
  • tracking and performance cookies gather visitor metrics to help us improve website performance

Cookies on the Speak Up website are used to:

  • remember the preferences you set
  • make form submission easier
  • recognise when you're logged in
  • log you out automatically after a period of time to protect your account against misuse
  • know how many people have visited our website, the search terms they use and the journeys they make to locate content
  • capture user feedback and ensure we only ask you to partake once

Many (desktop) web browsers allow you to manually check which cookies are in use.

We've listed the cookies we use, for your reference:

Cookie name Part of website Lasts for Purpose Type of cookie Is this cookie strictly necessary?
_ga Google Analytics 2 years Unique ID for the browser session, used to distinguish users by assigning a randomly generated number as a 'client identifier'; the ID is used only for statistics, and is anonymous. Tracking and performance No
_gat Google Analytics 24 hours Used to throttle the request rate, limiting the collection of data on high traffic sites. Tracking and performance No
_gid Google Analytics 10 minutes A unique value for each page visited, used to distinguish users. The ID is used to identify new and returning visitors for statistics and is anonymous. Tracking and performance No
cookie_consent_level Cookie Banner 2 months This cookie enables your device to remember your preferences when you accepted or declined optional analytics cookies. Functionality Yes
cookie_consent_user_accepted Cookie Banner 2 months This enables your device to remember when you set your cookie preferences. Functionality Yes
jadu_cc Content management system Browser session A session cookie containing a random string of characters, to store the session ID of a user, to determine whether they're logged in to our website. Functionality Yes
PHPSESSID Content management system Browser session Enables PHP websites to store serialised data in order to establish a user session and pass state data via a temporary cookie. Functionality Yes
ai_user My Account Browser session Associated with Microsoft Azure Application Insights (which collects statistical usage and telemetry information), this unique user identifier enables counting of the number of users accessing the application over time. Tracking and performance No

Cookies from other organisations

Some cookies are not related to Speak Up. We currently embed links or snippets of code from the following sites:

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Your consent to cookies

By browsing our website, you're accepting that we'll place 'strictly necessary' cookies on your device.

We recommend you continue to accept all of the cookies we set; they help us to provide you with a better service.

If you choose to delete our cookies, or disable future cookies, you may not be able to access certain areas or features of our website.

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Managing cookies we set

Use our cookie banner to change your preferences; choose the type of cookies you allow/disable from our website. Alternatively, see 'How to manage cookies' in various browsers (Cookiepedia).

Using your (desktop) browser you can manually check which cookies are in use, and:

Learn more about cookies and how to manage them from the Information Commissioner's Office.

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Cookies and the law

A European privacy law The ePrivacy Directive gives users of websites and other digital media control over the information which is collected about them. The Information Commission's Office enforce this directive in the UK; cookies are also governed by data protection legislation.

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